BPM tools

In order to support its business process redesign methodology MÖBIUS uses different modeling tools, according to the customer's needs, in order to analyse, visualise, simulate and optimise processes:

These tools allow the user to:

• Define business processes

Definition of processes, sub-processes, activities, procedures

• Analyse business processes, i.e. all relevant information will be stored in a database allowing in-depth analysis:
  • What?
    • Definition of the objectives and targets of the business processes
  • Who?
    • Definition of the process owner and executer
  • How?
    • Procedures and instructions for execution of every step of the business process
  • Means?
    • Documents supporting the business process
    • ICT applications supporting the business process
  • Dynamics?
    • Number of process triggers per reference period (e.g. number of orders, calls, requests, complaints,...)
    • Handle time of each process-activity
    • Quantification of decision trees

• (Re)design business processes
  Different market conditions, enabling technologies, mergers,... force companies to redesign their business processes. Based on best practices new business processes will be developed.

• Simulate business processes
  Implementing adapted processes enabling substantial efficiency gains and cost reductions require investments. Investments are always underestimated while the improvements are always overestimated. Before spending a lot of money, every decision-maker wants to know the risk and the return on investment. Simulating the different alternatives allows the decision-maker to avoid needless costs and to maximize the return on his investments.
  The dynamics of the processes can easily be simulated based on the dynamic information.

• Communicate business processes
  The adapted business processes can be communicated by publishing them on the intranet.